AccessibleWeb@U - May 22, 2014
- Meet Hadi Rangin
- Studied computer science at University of Karlsruhe in Network Management
 - Studied Computer Science and human computer interface at Oregon State University
 - Spent last 25 years working on IT accessibility
 - Worked for the past 10 years with University of Illinois at Urbana/Champaign
 - Recently hired by UW-IT Accessible Technology
 
 - Components of web accessibility
- three components
- application framework
 - content
 - assistive technology
 
 - All components must work together to get the job done
 - Accessibility is a chain with interconnected rings/path with many possible barriers
 
 - three components
 - Web Accessibility problems we are facing
- Websites/application developed by our on-campus developers
 - Content created by various entities, departments, or people
 - Third-party applications purchased from various vendors
- Applications we are using here at the UW do not give positive experiences
 
 
 - Problems with publishing content
- Publishing on the web is very easy
 - People publish content without knowing anything about HTML; they use the technology at their disposal
 - Documents often published as images, inaccessible PDFs, Word, Flash, other proprietary formats
 - Content creators do not have formal training in creating accessible content
- Accessible design is often not included in the curriculum of college courses
 
 
 - Problems with locally developer websites/applications
- Website/application developers do not have any formal training in universal design
 - Accessibility is not on their radar
 - They do not know about accessibility of the technology they use.
 - Not every developer follows Best Practices
 - Not many developers know how to test for accessibility
- Do not know which tools to use to test, or how to use them
 
 
 - Problems with third-party applications
- There is no formal accessibility requirement for purchasing a product
 - Administrators/purchasing officers are not aware of accessibility or not comfortable with it
 - VPATS (Volunteer Product Accessibility Template) are misleading and confusing
 - No formal verification of accessibility claims
 - No fully accessible product in the market
 
 - Accessibility versus usability
- Most problems we are facing are usability issues
 - Keyboard accessibility, focus management (so you can tell where focus is)
 - Examples
- Focus location indication often turned off
 - Submitting a form with no confirmation/verification
 - ProctorU (http://www.proctoru.com) provides proctored online testing, but forms do not provide confirmation messages
 
 - Accessibility is much more than a touch-up or after the fact fix
 - No magic automated testing tool that can fix all problems
 - Accessibility must be considered in design, implementation and quality assessment
 - Accessibility is free if you consider it from the beginning
 - The after-the-fact approach is wishy-washy, incomplete, and too expensive
 
 - Collective approach
- Bottom-up approach; begin with you, the people who make the stuff
 - Collaborating with the developers
 - Collaborating with content creators
 - Top-down approach; work with decision makers at the same time
 - Collaborating with administrators and vendors
 
 - Collaborating with developers
- UW-IT Accessible Technology is at your disposal
- Send email to hadir@uw.edu or danc@uw.edu
 
 - We can meet in person and help with accessibility considerations of your project during its development phases
 - We can help with accessibility of your templates for your content creators
 - We offer a workshop on accessible design
 - We offer workshop on how to test for accessibility including with screen readers
 - Or just meet and explore with Hadi (coffee provided)
 - Goal: To make you all accessibility experts
 - At Illinois, Hadi conducted developer meetings every Tuesday. People could participate online. Do we want a similar series of meeting here at the UW?
 
 - UW-IT Accessible Technology is at your disposal
 - Collaborating with Instructors, Instructional Designers, and Content Creators
- Instructional designers have a key role in accessibility of course contents
 - An online course on "Universal Design for Online Learning" will be offered
 - Customized workshops for departments/colleges will be offered
 - We can meet in person and help with accessibility of the course contents (coffee provided)
 - Goal: To have at least one accessibility expert/liaison in each department
 
 - Collaborating with Administrators/Vendors
- Accessibility can sometimes be too abstract
 - Awareness is the key; we need to educate them
- Often think accessibility is something you do after the fact
 
 - Accessibility is as important as security and personalization
 - Making accessibility part of their agenda is not easy and takes time
 - Demo of accessibility problems with the application are extremely helpful
 - Support of people managing the product is very essential for vendor collaboration
 - Vendors must be asked for accessibility features in the bidding process
 - Vendors claims must be verified by local experts
- Identify show-stopper issues; must be fixed before deployment
 
 - No lip service, please
 - We need to collaborate with vendors on enhancing their applications
- At Illinois, Hadi had ten years of positive response from vendors
 
 - Goal: Define and agree on minimum Accessibility Requirements especially for high impact applications
 - Goal: Contractual time-lined agreement with vendor to resolve issues
 
 - Conclusion
- Accessibility is an approach
 - Depends on many dynamic factors
 - Very impressed with the level of accessibility support at UW
 - I am positive that we collectively can take UW to the next level
 - Let's develop a roadmap we can all agree on?